DE Get notified
Services

What we do for you.

Five areas, each available as consulting, implementation or operation. Plus Accelerate: guidance towards a goal you choose.

Get notified
Example: where does your business stand?Assessment first
  1. Stage 1Paper and fax
  2. Stage 2Captured digitally
  3. Stage 3Connected

    Data in one place, interfaces instead of retyping. Often the next step.

  4. Stage 4Automated
  5. Stage 5AI-assisted
Five areas and Accelerate

From advice to operation.

The five areas suit most businesses. On top comes Accelerate, guidance towards a goal you choose.

01

Orientation & advice

We answer your technology questions independently: which software fits, what pays off, in which order. We also review offers from other providers.

Typical example
A joinery is about to buy new industry software and has three offers on the table. We check which one fits its processes and what is missing.
A good fit if
you are facing a decision or want to implement it yourself with your IT provider.
02

Better processes

Root cause before symptom: we change the process itself instead of automating workarounds. Often your customers then handle requests, appointments or orders themselves, and the follow-up email never needs to be written.

Typical example
A heating installer receives maintenance requests by phone and email, without details about the system. In future, customers book online with system type and photo. No more follow-up questions.
A good fit if
much of the work runs on verbal requests and the same questions go back and forth.
03

Automation

Fixed rules for everything that runs the same way every time: transferring data, filing receipts, sending confirmations. Your existing programs get connected. We only use AI where free text or documents require it.

Typical example
A metalworking company types the order, delivery note and invoice three times. In future they are generated from the order, and incoming invoices go to accounting in order.
A good fit if
you have programs that do not talk to each other and data is entered twice.
Custom AI agents
04

Custom software and portals: build, run, maintain

Where standard software does not fit, we build you an internal portal or your own program. Afterwards we monitor, maintain and update it. Code and data belong to you.

Typical example
A building services company manages maintenance contracts in Excel. In future, technicians see systems, appointments and inspection reports on their phones, and customers get their reports in the portal.
A good fit if
a spreadsheet is the heart of your business or you cannot find a suitable program for your process.
05

Support & maintenance

We keep running what has been built: monitoring, maintenance, updates, security and help with faults. We fix many faults remotely, including printers and PCs. You can see the status in the portal.

Typical example
The label printer in dispatch stops printing. Instead of someone driving over, the fault is detected and fixed remotely.
A good fit if
you have no IT department of your own and nobody remembers who set up what.
06Accelerate · With guidance

Your goal: lighten the load or go AI-native

Guided by a permanent contact towards a goal you choose. “Lighten the load”: unnecessary work disappears, for example with a shop or portal instead of email, interfaces instead of retyping, fixed rules and small custom software; AI only where it helps. “AI-native”: a business that agents can operate, with data in one place, interfaces, operating procedures and agents with approval.

From our own business
Our own spare-parts business: four isolated tools became one system of our own. Agents reorder stock, prepare answers to enquiries and maintain devices in the warehouse. The owner steers through a short morning briefing, much of it straight from a smartphone.
A good fit if
you want to move faster than you could on your own in the portal and would like a permanent contact. For “AI-native”, you should be ready to rethink processes from the ground up.
More about Accelerate

Also possible: We also build a website, customer portal or online shop as a self-service channel when it fixes the process at the root. We do not look after shops on an ongoing basis.

How you can work with us

You can engage us for each of the five areas in three ways. With fixed prices instead of open timesheets and no surprises on the invoice. The price for Accelerate depends on the scope of guidance.

Consulting

Assessment and concept: where things get stuck, what pays off, in which order. You implement yourself or with your IT partner.

Fixed price including an hours allowance · first call free

Implementation

We build, test with real data and hand everything over documented. Code and data belong to you.

Fixed price per result

Operation

Monitoring, maintenance, updates and help with faults as a subscription. You see usage in the portal at any time, with a cap.

Monthly per process plus usage, with a cap

You calculate the price for your project in the portal: create a free account and briefly describe your processes.

Calculate your price now

What this looks like day to day.

Typical examples from businesses. What pays off for you is something we work out together.

03 · Automation

Orders by email

TodayOrders arrive by email and phone, and someone types them into the system.

AfterwardsIncoming orders are read and created automatically. A person checks unclear cases.

03 · Automation

Quotes

TodayQuotes are put together from Word templates and old price lists.

AfterwardsA draft is created from the enquiry and price list. You review and send it.

03 · Automation

Incoming invoices

TodayInvoices are printed, filed and typed in.

AfterwardsInvoices are captured, matched to the order and handed to accounting.

04 · Custom software & portals

Stock and materials

TodayStock lives in a spreadsheet, reordering is done by feel.

AfterwardsStock is in the system, order suggestions arrive automatically, approval takes one click.

02 · Better processes

Service requests

TodayCalls and emails land with one person who keeps everything in their head.

AfterwardsCustomers book appointments online themselves, with all the details. Remaining requests are pre-sorted and replies prepared.

05 · Support & maintenance

Devices and printers

TodayWhen the label printer fails, someone has to drive over.

AfterwardsAn agent detects and fixes many faults remotely.

How we work

Four steps, each with a clear result and your approval before we move on.

  1. 01

    Understand

    You give us as much context as possible: describe your processes in the portal, record a voice note, upload documents. We evaluate everything and get back to you with a first assessment. The more you tell us, the more precise it becomes.

  2. 02

    Define

    A written description: what gets automated, and within which limits.

  3. 03

    Build & test

    Implementation and testing with real data before anything goes live.

  4. 04

    Operate

    We monitor, maintain and improve continuously, or hand over to your team.

Where needed, we first bring your data together in one place. Every further automation builds on that.

Data stays in the EUWe do not pass personal data to AI services outside the EU.
You decide how independentlyFor each process you set how much runs automatically: from a suggestion you approve to fully automatic. At the start you approve everything that involves money or your customers.
No black boxCode, data and documentation belong to you.
Root cause before symptomFix the process at the root first, then fixed rules. AI only where it really helps.