FAQ

Frequently asked questions

Short answers about working together and data privacy. Anything missing here, we clear up in the free first call.

In the customer portal after launch: Get started yourself
  1. AccountCreate it for free

    In one step.

  2. ProcessesDescribe what costs time

    Using the form. We review everything; you receive your preview within 1–2 working days.

  3. Current / proposedSee time and price

    Current process and proposal with time savings

  4. ReviewPersonal review by our team

    Implementation only if you want it. Want more? Optimize or Accelerate.

Working together

Do we need our own IT department?

No, but it helps. If someone on your team has a knack for technology, we are glad to involve them. It is not a must: we are your contact for advice, implementation and optional care. We do not replace an existing IT team or your IT partner, we work together with them.

Do we have to start from scratch?

No. We start with the process that costs the most time and keep what works. We only build new software where your current program is not enough.

How do we get started?

Registration is still closed. Get notified when the portal launches or email hallo@fesity.de. After launch, create a free account and describe your processes.

Who takes care of things when something fails?

We set everything up in your own accounts. They belong to you; we are only invited. If you like, we keep an eye on things for a monthly fee. It is not required. We clarify responsibilities at handover.

Can't I just build this myself with AI?

Building is faster and cheaper today than it used to be, that is true. The real work lies before and after. Before: which data and processes exist in your business, what pays off and what does not? General AI advice does not know your business; we look at it in detail and know what is possible. After: where does the application run, where is the data stored, who takes care of special cases, data protection and updates? And we bring the time that day-to-day business usually lacks. It is like your tax advisor: you have the tax software too, but the experience is what he brings.

We would like an AI agent. Can you do that?

Yes. We build agents working by your rules and first check whether something simpler is enough. You set one of four autonomy levels for each process and can change it at any time. Our default is level 2: “Software does it, a person approves”. At level 4, software decides according to your rules. The level also applies to money, contracts and customer contact. Your solution checks it before every action and logs what happens. You handle approvals directly in your solution, for example by email, Teams or app.

Custom AI agents

Data and privacy

Where is our data stored?

We store the portal database and project files in the EU. Logs are also stored globally; the privacy notice explains service providers and possible third-country access. No sharing for third-party advertising; personal data is not sent to AI services outside the EU.

Once the portal launches, you see your fixed price there before you commit. The account is free; registration is still closed.

Get notified at launch