Take callback requests
Theo asks for the necessary details, reads them back and asks for confirmation. Only a clear yes saves the callback note.
AI phone · In pilot operation Pilot · Waitlist
When you cannot get to the phone.
A customer is at the counter, work is underway in the workshop, or the phone rings while you are on the road. Theo is the AI voice of our phone assistant: he takes the request and clarifies what should happen next. We are testing this workflow in pilot operation. If you are interested for your business, join the waitlist.
- In pilot operationRegister your interest through the waitlist
- Your company knowledgeAnswers from the information your business provides
- With confirmationCallback details are read back and confirmed
What is possible today
Understand the request. Clarify the next step.
We are testing these features with Theo in pilot operation. Together, we check whether they fit your business.
Book introductory appointments
Theo can book an introductory appointment. He checks the details with the caller and confirms the agreed next step.
Answer using company knowledge
Theo answers questions using the information the business provides. If an answer is missing or something is unclear, he says so.
Leave the choice to the caller
By pressing 1, callers choose whether a text transcript may be saved to improve the assistant. Without this choice, no conversation transcript is saved.
How a call works.
- 01
Notice
From the start, it is clear that an AI is speaking. The caller hears how the conversation is handled.
- 02
Choice
Pressing 1 permits a text transcript for improvement. Without a selection, no conversation transcript is saved.
- 03
Conversation
Theo asks about the request and uses company knowledge. He says when he does not know something.
- 04
Confirmation
Before saving a callback note or booking, Theo reads back the details and asks whether they are correct.
- 05
Next step
A confirmed note or agreed appointment appears in the portal. The business can follow up from there.
Hear Theo in a conversation.
Example call, synthetic. Linden Opticians and the caller are fictional. The voices are artificially generated; no real customer data is used. This example shows an answer from company knowledge and a question Theo leaves open.
Read the conversation
- Theo
Hello, this is Theo, the AI phone assistant for Linden Opticians. Press one to allow a text transcript to improve the assistant. Without a selection, we do not save a conversation transcript. We do not store audio recordings. How can I help?
- Caller
Hello. I do not want a transcript. Should I bring my current glasses to the consultation?
- Theo
Yes. According to the information from Linden Opticians, please bring your current glasses and your prescription card, if you have one.
- Caller
Can you tell me whether my insurance will pay for new glasses?
- Theo
I do not have reliable information about that. Please check directly with your insurer.
- Caller
Thank you, that helps. Goodbye.
Data protection in plain words
You should know what happens to the conversation.
Processing in the EU
AI processing of conversation content takes place in the EU. Model providers do not use this content to train their models.
No audio recording
We do not store an audio recording of the call. Pressing 1 concerns a text transcript to improve the assistant.
Transcript and request are separate
Without pressing 1, no conversation transcript is saved. A callback note or appointment is saved only after explicit confirmation. Technical connection data is separate.
Read the privacy notice
Examples from typical businesses
Where this workflow could help.
These situations illustrate possible uses. They are not customer references or promises for your business.
Opticians
A call comes in during a consultation: someone wants to know which documents to bring. Theo uses the information provided by the business.
Heating contractors
The team is working at a customer site. A caller requests a callback about a planned heating upgrade. Theo takes the confirmed request.
Property management
During a property viewing, someone calls to ask about office hours. Theo answers from the information provided and points out missing details.
Vehicle workshops
Everyone in the workshop has their hands full. A caller requests a callback about servicing. Theo reads back the details before creating a note.
Understand the workflow first. Then build the right solution.
A phone assistant is one building block, not a substitute for a good workflow. A form or clear information on your website may already help your customers. We check that with you. In pilot operation, Theo shows how AI can help where a conversation makes sense.
Pilot · Waitlist
Interested in AI phone assistance?
Join the pilot waitlist. We will contact you to discuss your workflow and a possible use. Joining is not a booking or a promise of a start date.
Once the portal launches, you see your fixed price there before you commit. The account is free; registration is still closed.
Get notified at launch