Guests book themselves, your staff enter swap requests themselves, orders are ready as a proposal. We connect till, reservations, rota and suppliers. You approve.
Today's sales, guests for the next few days.
Adjust quantities, then send.
Theo, our AI phone assistant in pilot operation, takes requests at Fesity and reads them back for confirmation. Something similar can be set up for your service.
Call TheoFirst, guests and staff do themselves what they can. Automation and AI come in where that is not enough. What works for you depends on your software; we build it step by step.
TodayRequests come by phone during service, by email and via social media. Everything goes into the reservation book, and no-shows are only noticed at the empty table.
AfterwardsGuests book free tables themselves on your website, or via map services where your reservation system supports it. They get a confirmation and reminder and cancel via a link.
TodayThe rota is built in Excel, swaps happen on WhatsApp, and hours are pieced together at month end for payroll.
AfterwardsYour staff enter availability and swap requests themselves, you confirm. Recorded working hours go to payroll in order.
TodayAfter closing someone counts stock in the cold room, then orders go by phone, fax or message to wholesaler, butcher and drinks supplier.
AfterwardsTill sales, recipes and the coming days' reservations produce an order proposal per supplier. The kitchen checks it and sends it off.
Your till and your programs stay. We connect them so nobody has to retype.
A good place to start is a single workflow. The solution runs in your accounts. Support is available on request for a monthly fee.
You see your fixed price in the portal before you commit. The account is free.
Create a free accountThe phone rings in the middle of service, the rota lives in a WhatsApp group, the order gets written in the cold room at midnight, and the temperature log is filled in at the end of the month. We connect till, reservations, rota and suppliers into one flow. Guests and staff handle much of it themselves, and you keep the overview.
We start with the cause: whatever guests and staff can do themselves no longer needs retyping or chasing by phone. Automation and AI come in where self-service is not enough.
TodayDaily closing, card payments and supplier invoices are matched by hand and taken to the tax adviser as a pile.
AfterwardsTill data is taken over unchanged and matched against card payments. Only discrepancies reach you; the rest goes to the adviser in order.
TodayTemperature and cleaning logs hang on paper and are often filled in afterwards. Which allergens are in a new dish is mostly known in the kitchen.
AfterwardsChecks are ticked off digitally at the station; deviations become a task at once. Allergens follow from the recipe and stay current on the menu and in the folder.
TodayReviews on map services and other platforms get read late at night and rarely answered. You often hear criticism only in public.
AfterwardsGuests who agreed can give you feedback directly after their visit. For public reviews a draft reply is prepared, and you approve it.
Some people calculate, others think about their day. Both are right.
Example values: enter your own. The share is your assumption to try out, not a promise from us. What is realistic for you is shown by the assessment.
We add a technical layer over the programs you already have. Through it till, reservations, rota and suppliers talk to each other instead of someone retyping.
Sales, items and daily closing from your POS with its certified security module. We read the data; the till remains the leading system.
Online table booking, group and catering requests, menu with allergens, profile on map services and review platforms.
Shifts, availability, swaps and recorded working hours, organised for payroll.
Ordering portals of wholesalers and drinks suppliers, recipes with allergens, stock and goods-in.
Till data, supplier invoices, including e-invoices, and payments reach your tax adviser in order.
Then we use exports or the user interface. If it does not make sense for your till or supplier, we tell you in the first call.
Reservations contain names and phone numbers, often notes on allergies. Such notes can be health data, which the GDPR specially protects (Art. 9). Then there are your staff's working hours. This data is not sent to AI services outside the EU. By default, a person approves anything that goes out; you decide how independently each workflow runs.
A good place to start is a single workflow, such as online reservations or the rota. We set up the solution in your accounts; check-ins on request. You can also book advice and implement it yourself.
We build, test with real data and hand everything over documented. Code and data belong to you.
Everything runs in your own accounts. On request, we check in for a monthly fee.
Assessment and concept: where things get stuck, what pays off, in which order. You implement yourself or with your IT partner.
On request, we host the solution ourselves; this is then stated in the offer.
Four steps, each with a clear result and your approval before we move on.
You give us as much context as possible: describe your processes in the portal, upload documents. We review your information personally and prepare your preview. The more you tell us, the more precise it becomes.
A written description: what gets automated, and within which limits.
Implementation and testing with real data before anything goes live.
Runs in your accounts, check-ins on request. We hand over the solution with documentation.
We took this path first in our own spare-parts business. Different industry, same problems: orders, queries, double entry. We currently no longer hire anyone for back-office work.
See the referenceNo. We connect what you have: via interfaces, exports or, where necessary, the user interface. Your till with its security module remains the leading system. We read data and do not change any bookings there.
Yes. The phone stays. Online booking is an option for everyone who prefers to book themselves. Every online booking is one call fewer in the middle of service.
For allergens German law explicitly allows a written or electronic record (§ 4 LMIDV). For HACCP what counts is that you can demonstrate your own checks. Best clarify details with your food inspection authority; we set up the lists accordingly.
Yes. We look at your workflows, find the causes and write a concept: what is worth it and in which order. You can implement it yourself or with us. Consulting is a separate engagement at a fixed price.
No. Cooking, serving and hosting stay with your people. What should go away is the retyping, counting and chasing in between.
Create a free account and confirm your email address with a code. There you describe where your business stands today and book an initial call.
Get started for freeFree and without obligation. We store the portal database and project files in the EU.