We connect your optician software, suppliers and calendar and automate what repeats every day.
The system knows the cycle from the records.
What works for you depends on your software. We build it step by step.
TodayThe refraction values are written on the job ticket and typed by hand into the lens supplier's ordering portal.
AfterwardsThe job is entered once. The order is created from it with checked values; anything unusual goes to the master optician first.
TodayCustomers call, someone looks for the job bag and checks with the workshop.
AfterwardsEvery job has a status from goods-in to workshop. When the glasses are ready, the customer gets a message if they want one.
TodayWhen a customer needs new lenses is in their file. Whether anyone remembers in time is luck.
AfterwardsThe system knows the wearing cycle and proposes the reorder. With consent it reminds the customer; you confirm.
TodayCost estimates and claims for insurance-covered glasses, such as children's glasses, are prepared by hand. Queries from the insurer easily get lost.
AfterwardsDocuments are compiled from the job, every case shows its status, and a query becomes a task with a deadline.
TodayAppointments come in by phone and go into a paper diary. No-shows are only noticed once the slot is empty.
AfterwardsCustomers book free slots for the refraction room or contact-lens fitting online and receive a reminder.
TodayDelivery notes and invoices from lens and frame suppliers are matched line by line against orders.
AfterwardsInvoices are matched automatically against order and goods-in. Only discrepancies go to a person.
We add a technical layer over the programs you already have. Through it the systems talk to each other instead of someone retyping.
Jobs, customers, prescriptions and history: the source everything else connects to.
Ordering portals for lenses, frames and contact lenses, order confirmations and delivery status.
Online booking, calendar for refraction and fitting, reminders and cancellations.
Cost estimates and claims through the channel you use today, for example your billing centre.
Receipts, supplier invoices and payments reach your tax adviser in order.
Then we use exports or the user interface. If it does not make sense for your software, we tell you in the first call.
Prescription values are health data.
They are not sent to AI services outside the EU. By default, a person approves anything that goes out; you decide how independently each workflow runs.
Refraction values and insurance documents are health data and fall under the special protection of the GDPR (Art. 9). They and all other customer data are not sent to AI services outside the EU. By default, a person approves anything that goes out; you decide how independently each workflow runs.
We currently no longer hire anyone for back-office work.
See the referenceJob bag, supplier portal, insurance form, pick-up call: in an optician's shop a lot gets entered twice, once on paper and once in the system. We connect your software, suppliers and calendar into one flow and automate what repeats every day.
Every shop is different, but these workflows are typical for the trade, and each one can be improved step by step.
Some people calculate, others think about their day. Both are right.
Example values: enter your own. The share is your assumption to try out, not a promise from us. What is realistic for you is shown by the assessment.
A good place to start is a single workflow, such as lens ordering. We set up the solution in your accounts; check-ins on request. Advice alone is also available.
We build, test with real data and hand everything over documented. Code and data belong to you.
Everything runs in your own accounts. On request, we check in for a monthly fee.
Assessment and concept: where things get stuck, what pays off, in which order. You implement yourself or with your IT partner.
On request, we host the solution ourselves; this is then stated in the offer.
You see your fixed price in the portal before you commit. The account is free.
Create a free accountFour steps, each with a clear result and your approval before we move on.
You give us as much context as possible: describe your processes in the portal, upload documents. We review your information personally and prepare your preview. The more you tell us, the more precise it becomes.
A written description: what gets automated, and within which limits.
Implementation and testing with real data before anything goes live.
Runs in your accounts, check-ins on request. We hand over the solution with documentation.
We took this path first in our own spare-parts business. Different industry, same problems: orders, queries, double entry. We currently no longer hire anyone for back-office work.
No. We connect what you have: via interfaces, exports or, where necessary, the user interface. Your software remains the leading system.
Yes, on a proper basis: data processing agreement, clear access rights and retention periods. AI models outside the EU do not see this data.
That depends on the workflow. In a small shop especially, every hour on the phone or in a supplier portal is missing at the counter. In the first call we tell you honestly which workflow is worth it and which is not.
No. Advice, refraction and fitting stay with your people. What should go away is the retyping, searching and chasing in between.
Create a free account and confirm your email address with a code. There you describe where your business stands today and book an initial call.
Get started for freeFree and without obligation. We store the portal database and project files in the EU.