Guests enter necessary details online before arrival, and the dining team knows who is coming. Guest self-service first, then clear rules, then automation.
Add arrival time, breakfast and necessary details.
Reception sees the arrival, the kitchen only the catering needs.
Complete required identity checks and clarify outstanding requests.
This is how your workflows could look; what is possible depends on your systems. First we simplify data entry, then you set rules and approvals.
TodayReception enters details again. Guests wait while staff switch between the booking and registration form.
AfterwardsGuests enter necessary details online in advance. For foreign guests, sections 29–30 BMG still apply: a pre-arrival form alone replaces neither the registration procedure nor the required identity check.
TodayGuests see rooms on your website but have to call or switch to another channel to book.
AfterwardsThe booking engine on your website accesses available rooms. Guests book directly and the booking reaches your hotel software. We connect existing systems and do not sell our own PMS.
TodayBreakfast, half board and special requests are scattered across bookings and paper notes. Kitchen and service staff ask reception for details.
AfterwardsGuests add meal preferences in advance. Breakfast and half board pass from the booking to kitchen and service staff. Voluntary allergy notes are shown only to the responsible staff with the guest’s explicit consent.
Your hotel software stays. Before implementation, we check which data can flow through interfaces or exports.
We set everything up in your own accounts. If you wish, we review things regularly for a monthly fee.
Once the portal launches, you see your fixed price there before you commit. The account is free; registration is still closed.
Get notified at launchBookings from your channels come together in one place. Guests enter necessary details online before arrival, and the dining team knows who is coming. We start with the workflow: guest self-service first, then clear rules, then automation. So reception and your team can focus on being hosts.
This is how your workflows could look. Together we check which connections your systems support. First we simplify data entry, then you set rules and approvals.
TodayAvailability and rates are maintained in several booking channels. Changes must be entered separately.
AfterwardsYour existing channel manager lets you maintain availability and rates centrally. Connected channels receive the same information; transfer errors are flagged so your team can help prevent double bookings.
TodayArrival instructions are sent individually. Upgrade offers and review requests depend on who has time.
AfterwardsArrival information goes out in the guest’s language under your rules. Upgrade offers and post-stay review requests require marketing consent. Your team can approve drafts by email or app in your own solution.
TodayRooms, breakfast and extras are pieced together from hotel software and the till. The company address is still missing and the invoice waits.
AfterwardsGuests add billing details in advance. Rooms and extras feed into the guest account (folio), producing an invoice draft for approval. Business customers receive e-invoices where required; local visitor contributions apply only where due.
Enter your own figures. The calculator starts with no tasks; the minute fields are input aids, not measured industry benchmarks. The result is a calculation aid, not a savings promise.
Example values: enter your own. The share is your assumption to try out, not a promise from us. What is realistic for you is shown by the assessment.
We connect your existing hotel software to booking channels, website and point of sale. Before implementation, we check which data can flow through interfaces or exports.
Bookings, stays and guest accounts provide the common starting point.
Synchronise availability, rates and direct bookings across website, channels and hotel software.
Share meal requirements from bookings and pass recorded services on for billing.
Define templates, language and sending rules. Exceptions and approvals stay in your own solution.
Pass billing details, payments and e-invoices to your accounting team in an organised way.
We check exports or the user interface. We discuss anything unreliable or impractical before you commission the work.
Personal guest data is not sent to AI services outside the EU. Allergy notes may be health data (Article 9 GDPR): we plan explicit consent and restricted access for them.
By default, we set everything up in your own accounts. You own the accounts; we are only invited in. If you wish, we review things regularly for a monthly fee. Or we advise on your workflows and you implement them yourself.
We build, test with real data and hand everything over documented. Code and data belong to you.
Everything runs in your own accounts. On request, we check in for a monthly fee.
Assessment and concept: where things get stuck, what pays off, in which order. You implement yourself or with your IT partner.
On request, we host the solution ourselves; this is then stated in the offer.
Four steps, each with a clear result and your approval before we move on.
After the portal launches, describe processes or upload documents. Until then, get notified or email hallo@fesity.de.
A written description: what gets automated, and within which limits.
Implementation and testing with real data before anything goes live.
Runs in your accounts, check-ins on request. We hand over the solution with documentation.
We have digitised and connected workflows in our own spare-parts business. We know duplicate entry and follow-up questions from our own work. The examples on this page describe possible hotel workflows, not a hotel client reference.
See the referenceNo. We connect to your existing systems and check their interfaces and exports beforehand. We do not sell our own PMS. If a connection is not practical, we explain the limitation before implementation.
Since 2025, the Fourth Bureaucracy Relief Act has removed the special hotel registration requirement for German nationals. Sections 29–30 BMG continue to apply to foreign guests. Other obligations, such as those for long stays or local visitor contributions, need separate checks.
No. Collecting details in advance differs from fulfilling the registration duty electronically. Section 29(5) BMG requires consent, confirmation on the arrival date and a specified or approved procedure. Section 30 BMG adds further requirements. We handle technical implementation; legal review belongs with qualified advisers.
We plan only necessary data, AI processing in the EU and access by task. Allergy notes are collected voluntarily with explicit consent. Registration data and invoices have their own retention duties; voluntary preferences are deleted once their purpose ends.
The invoice comes from the guest account. Domestic B2B transactions are subject to e-invoicing rules with transitional periods and exceptions, such as small-amount invoices. Local visitor contributions follow the applicable rules. Your tax adviser clarifies the treatment; we implement the approved requirements.
Hosting, exceptions and decisions. You decide which workflows run automatically and where you approve drafts by email or app. The portal is for working with us and tracking project progress; operational approvals stay in your own solution.
We are opening sign-up for the customer portal shortly. Ask to be notified and you will hear from us first. Would you rather talk right away? Write to us at hallo@fesity.de.
Get notifiedFree and without obligation. We store the portal database and project files in the EU.